2008 Woodie Awards
Registration still frustrates
Erin Kelly
Issue date: 4/7/08 Section: News
Correction: A previous version of this article contained incorrect information about the start date for the new system and listed an incorrect spelling for Charles Price, senior associate registrar.
Students have customarily complained about accessing the course registration site during their scheduled times, and this year has been no different.
"First of all, it wouldn't even let me in for a while, I guess because too many people tried to access it at the same time," said Heather Belanger, a freshman journalism major. "Then, when I finally got in, I would type in my key code for a class and click 'Add,' and in addition to taking forever, it would log me out, which was really annoying."
Kylie Clark, an undecided freshman major, said she had similar problems accessing the site. By the time she got on, two classes essential to her schedule had already filled up, she said.
"Now I have to go meet with my advisor and figure out what I'm going to do," Clark said. "The system is horrible ... Every time I try to schedule classes, it sucks."
The current online registration process for scheduling classes has been in place for about five years and was designed to make the registration process easier and more convenient for students than the previous process, said Charles Price, a senior associate at the Registrar's Office.
Price said the online registration system for undergraduate students works on a pass system, which allows one class, like incoming seniors, to register on a pre-assigned day. During that day, registration times are determined randomly based on student ID numbers.
"There are five windows that open up during a day for each of the classes. Once you're in [the system] for good, you can go make changes to your schedule," Price said.
Price said the Registrar's Office received complaints from students about the process, especially during last week's fall registration, but said a new system is on its way.
Students have customarily complained about accessing the course registration site during their scheduled times, and this year has been no different.
"First of all, it wouldn't even let me in for a while, I guess because too many people tried to access it at the same time," said Heather Belanger, a freshman journalism major. "Then, when I finally got in, I would type in my key code for a class and click 'Add,' and in addition to taking forever, it would log me out, which was really annoying."
Kylie Clark, an undecided freshman major, said she had similar problems accessing the site. By the time she got on, two classes essential to her schedule had already filled up, she said.
"Now I have to go meet with my advisor and figure out what I'm going to do," Clark said. "The system is horrible ... Every time I try to schedule classes, it sucks."
The current online registration process for scheduling classes has been in place for about five years and was designed to make the registration process easier and more convenient for students than the previous process, said Charles Price, a senior associate at the Registrar's Office.
Price said the online registration system for undergraduate students works on a pass system, which allows one class, like incoming seniors, to register on a pre-assigned day. During that day, registration times are determined randomly based on student ID numbers.
"There are five windows that open up during a day for each of the classes. Once you're in [the system] for good, you can go make changes to your schedule," Price said.
Price said the Registrar's Office received complaints from students about the process, especially during last week's fall registration, but said a new system is on its way.
Viewing Comments 1 - 3 of 3
Judy Yu
posted 4/07/08 @ 12:25 PM EST
For future reference, the easiest way to register for classes is by calling the Registrar's office and using the automated system. You have to have all of the course keys right in front of you, but I was done with registration in less than five minutes. (Continued…)
Ian
posted 4/07/08 @ 5:29 PM EST
I don't use MyNEU to register for classes anymore. It sometimes takes a few tries to get connected to the automated phone system (the last two times I got in first try), but once you're in, there are no slow downs and you don't get kicked off. (Continued…)
Lucas
posted 4/07/08 @ 9:50 PM EST
ya, i agree with the previous comments, use the phone system, it took me no time at all to register
and the online is much better then is used to be
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